OpenXI

Delete your account

You can delete your OpenXI account and its data at any time, from the app or by writing to us.

In the app

  1. Open OpenXI and go to the Profile tab.
  2. Open Privacy and sharing.
  3. Choose Delete account and confirm.

The app will tell you if something has to be settled first — an unpaid game fee, or a group you are the only owner of. Hand the group to another owner, or archive it, and the deletion will go through.

If you cannot get into the app

Email support@openxi.app from the address on the account, or tell us the phone number it uses, and ask us to delete it. We will confirm it is your account before we do anything, and we will finish within 30 days.

What is deleted

What is kept, and for how long

Records of payments and refunds are kept for as long as tax and anti-fraud law requires, and are no longer linked to a usable profile. Games you attended remain in their group's history without your name attached, so the group's own records stay intact.

Nothing else is retained. See the privacy policy for the full picture.